Fred Lewis - Spanish
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Recent activity by Fred Lewis - Spanish-
Getting Started - Orientation
The Basics
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Software Installation
This relates to installing specific software on computers by IT. First Support Contact: the Help Desk Supported: We support installing licensed software on company owned computers. Best Effort: ...
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Hardware Installation/Maintenance
First Support Contact: the Help Desk Supported: Hardware installation and maintenance of company-owned and User Services approved computers, peripherals, display devices, printers, and scanners. T...
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My laptop needs to be replaced, what do I do?
Summary What to do when a laptop has been damaged or needs repair. To contact IT when your computer has accidental damage from a drop, spill, or other inadvertent damage, submit a ticket here. Se...
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Requesting a new PC
Purpose Follow the steps below to acquire a PC if you are in one of the following departments that have been approved by Finance and IT. Steps: 1) Open a ticket, including the following: CC your...
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Requesting a new Mac
Please submit a request to our support team to request a new Mac. Please note that you will require approval from your manager and approvals from IT and finance before it can be procured. Please no...
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How to Backup Your Computer
Summary How to back up your most important data by using Chrome Accounts and Google Backup & Sync or Google Drive File Stream. Your computer should be backed up BEFORE an issue occurs. The steps ...
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Equipment Policy - Standards & Renewal / Refresh
Summary The ZenIT Laptop Computer and Hardware Policy, including new laptop requests and Refresh / replacement computer guidelines for 2-year and 3-year renewal cycles. Computer hardware standards ...
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How to connect to VPN
If your VPN doesn't work, or you're having problems with it, here's the latest connection info: VPN Connection information: 1.) Download widget. 2.) Install 3.) Log in 4.) Enjoy If you are stil...