Fred Lewis - Spanish
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Activity overview
Latest activity by Fred Lewis - Spanish-
Fred Lewis - Spanish created an article,
Getting Started - Orientation
The Basics
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Fred Lewis - Spanish created an article,
Software Installation
This relates to installing specific software on computers by IT. First Support Contact: the Help Desk Supported: We support installing licensed software on company owned computers. Best Effort: ...
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Fred Lewis - Spanish created an article,
Hardware Installation/Maintenance
First Support Contact: the Help Desk Supported: Hardware installation and maintenance of company-owned and User Services approved computers, peripherals, display devices, printers, and scanners. T...
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Fred Lewis - Spanish created an article,
My laptop needs to be replaced, what do I do?
Summary What to do when a laptop has been damaged or needs repair. To contact IT when your computer has accidental damage from a drop, spill, or other inadvertent damage, submit a ticket here. Se...
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Fred Lewis - Spanish created an article,
Requesting a new PC
Purpose Follow the steps below to acquire a PC if you are in one of the following departments that have been approved by Finance and IT. Steps: 1) Open a ticket, including the following: CC your...
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Fred Lewis - Spanish created an article,
Requesting a new Mac
Please submit a request to our support team to request a new Mac. Please note that you will require approval from your manager and approvals from IT and finance before it can be procured. Please no...
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Fred Lewis - Spanish created an article,
How to Backup Your Computer
Summary How to back up your most important data by using Chrome Accounts and Google Backup & Sync or Google Drive File Stream. Your computer should be backed up BEFORE an issue occurs. The steps ...
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Fred Lewis - Spanish created an article,
Equipment Policy - Standards & Renewal / Refresh
Summary The ZenIT Laptop Computer and Hardware Policy, including new laptop requests and Refresh / replacement computer guidelines for 2-year and 3-year renewal cycles. Computer hardware standards ...
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Fred Lewis - Spanish created an article,
How to connect to VPN
If your VPN doesn't work, or you're having problems with it, here's the latest connection info: VPN Connection information: 1.) Download widget. 2.) Install 3.) Log in 4.) Enjoy If you are stil...
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Fred Lewis - Spanish created an article,
How to configure ADFS?
ADFS configuration steps his video shows how to set up Active Directory Federation Service (ADFS) to work together with Office 365. It does not cover the ADFS proxy server scenario. This video di...